I placed an online order for beard wash and beard oil nearly a month ago with no follow up or communication. I have sent two emails for a cancelation and refund without a response. This is disappointing as I have purchased from them before without an issue. Sadly, in light of my experience, I will not purchase merchandise in the future.
Update: only following my two requests for a refund and this negative review was my package shipped. I still have not received a response to my e-mails and I was not refunded as requested. Additionally, the Beard & Face Wash I received was clearly used, as it was not a full bottle and did not contain the tamper-proof seal that was present on orders received in the past. Needless to say I threw it away and I continue to be exceedingly disappointed. I will NEVER place another order with House of Classic Cuts.