I ordered their products before and they are great but the customer service is non existent. Since I recieved my last order in a reasonable time, I thought I finally found beard product that works and smells great so I reordered. That was in September 2022, its now February 2023 and I still don't have my order! I recieved a tracking label notification about 2 weeks ago and I thought I would have my order by now but still nothing. I made multiple attempts to contact the company with every available option they provide and they did not respond to any of my emails, IG DM, or phone call. If I don't receive my order my next move is to contact the better business bureau and take legal action. If you don't want this stress in your life do not do business with this company. Don't take my word just read the reviews ( I didn't) and you will see this seems to be their standard operating procedure.

I placed my orders in November of last year and I didn’t receive them. I send numerous emails to the company and it was in vain I love the products and my wife love the way it smells on my bread

I never received my order. It was placed on November 4th. Attempts to contact the business have all been in vain. It's a shame because I have enjoyed the products in the past, but this is my second time waiting months for an order.

I will think about giving y'all a better review when I receive my order. It has been 3 months since I placed my order.....I paid y'all in November and I still haven't received my order.

Y’all didn’t fulfill shit. I ordered this product back in November and still haven’t received it